Do you need digital assistance?

The City of Busselton Libraries provides digital assistance through two programs. Library Tech Lounge provides drop-in sessions where you can get help with simple issues. Basic Tech Help has bookable Digital Mentors, who can assist with more complex issues. You can learn more about these two programs below.

Basic Tech Help

A woman assisting an older man with using a computer.

Basic Tech Help is a Busselton and Dunsborough Public Libraries initiative helping you to get the most out of going online and using your device, so you can add new skills and experiences to your life.

Free tutoring sessions with our Digital Mentors are available every week at the Busselton and Dunsborough Libraries there’s never been a better time to get online!

Personalised Training

Book a free personalised session with one of our Digital Mentors today by contacting your local branch:

  • Busselton Library on 9781 1777.
  • Dunsborough Library on 9756 7111.

During your one-on-one session your mentor can guide you through getting online, using your device and will tailor the session to suit your personal needs.

Personalised training can help you:

  • Learn about downloads and uploads
  • Email
  • Cyber space storage
  • Using smartphone or tablet apps
  • Navigating your device
  • Problem solve your online or device issues
  • Frequency: By appointment only
  • Duration: 1 hour
  • Class size: 1-on-1

  • Location: Busselton Library and Dunsborough Library

  • Contact: Busselton Library on 08 9781 1777,
    or Dunsborough Library on 08 9756 7111

Library Tech Lounge

Library Tech Lounge at the Busselton Library, every second Tuesday from 1.30pm - 3.30pm

The Library Tech Lounge is a relaxed drop in session where our friendly Library eServices team can help you with your tech questions – whether you’re feeling stuck or just need a little guidance to get started.

We can assist with everyday technology questions relating to laptops, tablets, and mobile phones, and provide one on one support in a welcoming environment.

Where and When?

  • Busselton Library:
    • Every second Tuesday
    • 1:30pm – 3:30pm
  • Dunsborough Library:
    • Alternate Tuesdays
    • 10:00am – 12:00pm

See our calendar for upcoming Library Tech Lounge dates.

Please Note

  • Sessions are limited to 20 minutes per attendee to ensure everyone has a fair opportunity for assistance.

  • The Library Tech Lounge does not run on public holidays.

  • Please bring all relevant devices, along with any usernames and passwords you may need.

  • Assistance is subject to staff expertise, and we reserve the right to decline support for issues outside our knowledge or comfort level.

  • If your tech issue is requiring a longer session, you will be booked in with one of our Digital Mentors for an hour-long session subject to availability.